
Summary
Our world seems very solid, but in the eyes of Gladwell, the eccentric writer of The New Yorker, as long as you find that point and touch it lightly, the world will move: a satisfied customer can make a newly opened restaurant full, a...
Our world seems very solid, but in the eyes of Gladwell, the eccentric writer of The New Yorker, as long as you find that point and touch it lightly, the world will move: a satisfied customer can make a newly opened restaurant full, a...